Fair administration of justice
Key elements: Core values: impartial, independent, ethical and professional, fair procedures, the human dimension, self-reflection, and a Judiciary that society can identify with.
The independence and impartiality of the judge in each individual case and at the institutional level is guaranteed. Justice is characterised by each case being judged on its own merits with an eye and attention for all those concerned as well as for the social context. Justice is administered after the case is handled carefully, and after thorough fact-finding and a fair trial. The supervision entrusted to the Judiciary is carried out actively and with full knowledge of the facts. All staff working in the Judiciary are competent and committed. They reflect on their performance and invest in their own and their colleagues’ development. The organisation affords them the scope and opportunities for this.
An accessible judiciary
Key elements: accessible, affordable, everyday language, human face, taking advantage of technical opportunities
Justice is accessible to all, aimed at providing legal protection and upholding the rule of law. Barriers to effective access to justice are unacceptable. The Judiciary is easy to access, be it electronically, physically or by telephone, and it provides information (through various channels) in layman’s language. The Judiciary uses proven new technologies for the digitisation of written procedures and for supervision. The Judiciary is also accessible and easy to reach in other ways, if so required by those concerned.
Timely justice
Key elements: expeditious, reliable, predictable.
From the start, the Judiciary directs the proceedings with a view to the careful yet expeditious handling of the case. Court decisions are handed down as quickly as possible. The course of the proceedings is predictable. It is clear to the parties in advance when the decision will be made and the court sticks to its deadline.
Transparent administration of justice
Key elements: accountable, open to the public, predictable, can be followed, sustainable, efficient use of resources
Judicial decisions are based on sound reasoning. Rulings are handed down in public and shared widely. Those concerned can follow the progress of their case (track and trace). The Judiciary is an effective and sustainable organisation, one that focuses on fulfilling its duties to society.
The Judiciary responds to social developments.
Key elements: various kinds of dispute resolution, closely aligned to societal needs, problem solver, innovation, social involvement, diversity.
The Judiciary innovates in the field of procedural law and technology so that it can fulfil its social task and, in doing so, is closely attuned to the needs and problems of society. The Judiciary takes an active position in the social debate if its duty to society and the rule of law are at stake. With diversity, the Judiciary enhances the quality of its work and ensures that all those in society can identify with it.